Job Description
Our client a top financial institution is currently seeking an Support Engineer to support their infrastructure team:
Roles and Responsibilities:
Being the Azure Cloud Services SME
Performs operational support on all Azure Cloud Services, including but not limited to provisioning, configuration, monitoring and troubleshoot
Experience in middleware support will be an advantage
Verifies and rectifies system security configuration based on security reports for meeting compliance requirements
Provide support on patch installation from different vendors in order to ensure systems are secured
Assists procurement and asset management
Provides support on annual BCP / DR drill to ensure the drill is completed successfully
Conducts regular Cloud Services health check and monitoring to ensure critical facilities and responsible systems are working in optimum condition at high availability
Works as second tier support and coordinates with vendors on system maintenance
Provide support during non-office hour whenever needed
Assists and executes assigned tasks in projects to ensure company projects meet the agreed schedule
Contribute to operational efficiency by transforming manual operation into IaC automation
Discuss with IT stakeholders for daily support and project implementation
Communicate with IT and Service Desk for system compliance, daily support
Communicate with external vendors for system maintenance, operations and support
Requirements
Minimum job requirements:
Education & Experience
Degree in IT related discipline with 5-7 years of related experience OR equivalent combination of education & related experience
Specific Skills
Good technical skill in administration & support on Azure Cloud Services (e.g. Data Factories, Databricks, Cognitive Services, App Service, VM, Azure SQL, Storage Account, Redis)
Hands on support skill in middleware (e.g. Data Analytics tools, Application Servers, ETL) will be an advantage
Effective problems solving ability
Work independent and self-starter is highly appreciated
Minimum job requirements: Education & Experience Degree in IT related discipline with 5-7 years of related experience OR equivalent combination of education & related experience Specific Skills Good technical skill in administration & support on Azure Cloud Services (e.g. Data Factories, Databricks, Cognitive Services, App Service, VM, Azure SQL, Storage Account, Redis) Hands on support skill in middleware (e.g. Data Analytics tools, Application Servers, ETL) will be an advantage Effective problems solving ability Work independent and self-starter is highly appreciated
