Location: Lisbon City Center

Role Overview: As a Customer Success Representative you will play a pivotal role as the first point of contact for advertisers and agencies using our advertising platform. You will assist them in resolving technical issues reporting bugs and providing guidance to ensure optimal use of our services.

Compensation & Benefits:

• Training Program: 15 working days 8 hours per day scheduled between 08:30h and 09:30h in English. Compensation: 106.80 EUR per week.
• Salary Options:
  • 1411.05 EUR gross/month including base salary Christmas and Holiday bonuses plus Food allowance.
  • 1119.39 EUR gross/month including room allowance base salary Christmas and Holiday bonuses plus Food allowance.

Benefits:

• Private health insurance.
• Meal card.
• Holiday bonuses.

Schedule:

• Hours: 40 hours/week 8 hours per day with a 1hour lunch break.
• Shifts: Monday to Sunday 7:00 am to 0:00 am (rotational shifts).
• Days Off: 2 days off per week determined by the shift manager. Shift schedules are provided 4 weeks in advance.

Joining Deadline: 11th November

Relocation Package:

• Airport pickup and administrative assistance with registration in Portugal.
• Reimbursement of initial flight expenses.
• Yearly complimentary twoway flight ticket within the EU.
• Accommodation in companyrented shared apartments (fully equipped and furnished).
• Free Portuguese lessons sports activities cooking lessons and more.

Accommodation: You will have the option to reside in a fully equipped and furnished companyrented apartment for at least the first 14 months. All expenses (water gas electricity cable TV internet) are covered by the company within reasonable usage limits. Apartments are typically located 2060 minutes away from the workplace. Upon arrival basic amenities such as bedsheets pillows and towels will be provided.

Additional Notes:

• A 1month trial period applies.
• Temporary contract with potential for renewal and permanency.

Remote Work :

No