Project Name: Streaming Channel
Title: Customer Service Champion Fully Remote
Language Requirement: French C2 (European French accent required)
Start Date: 20th November 2024
Location: Lisbon Portugal (Remote Work Only)
Work Model: 100% Remote
Schedule: 40 hours per week rotating shifts from Monday to Sunday between 7 am and 9 pm
Days Off: 2 rotational days off per week

Why Join Us
Step into the fastpaced world of entertainment and become a Customer Service Champion for one of the leading streaming platforms! Youll be the goto hero for millions of viewers bringing magic to their screens and ensuring they experience flawless service. Were looking for vibrant empathetic individuals ready to tackle any customer query with enthusiasm.

Whats in it for You

• Base Salary: 895 EUR per month paid over 14 months
• Performance Bonus: 100 EUR per month paid over 12 months
• Meal Allowance: 7.23 EUR per day to keep you energized
• Transport Allowance: 20 EUR per month (even though youll be working remotely!)
• Health Insurance: Provided after 6 months because your wellbeing matters
• Remote Perks: The freedom to work from anywhere in Portugal

Who Were Looking For:
You are a techsavvy problem solver who loves a good challenge! Your role will be pivotal in delivering an unforgettable customer experience by responding to inquiries via phone chat and email. Whether troubleshooting technical issues assisting with account management or providing realtime advice youll be the superhero our customers need. Youll keep things organized track interactions and leave every customer smiling.

Skills & Experience:

• Fluency in French (C2 level) with a smooth European French accent.
• Previous customer service experience is a plus but we value passion and drive!
• Comfortable with technology quick thinking and clear communication.

Are you ready to bring the best streaming experiences to life Apply now and make waves in the world of entertainment!

Remote Work :

No