Job Purpose

The Technical Records Assistant plays a crucial role in ensuring the accuracy and organization of airline records. This position involves meticulously sorting and scanning a high volume of records, efficiently uploading them to the system, and securely archiving all documents.

Key responsibilities

• Document Processing: Efficiently scan, sort, and digitally migrate aircraft technical records, ensuring all project targets are met within designated timelines.
• Data Integrity: Guarantee the accuracy and integrity of scanned data by using appropriate scanning settings to achieve the highest quality resolution and correct page orientation.
• Customer Engagement: Act as an ambassador for flydocs, addressing customer queries professionally and providing daily updates on scanning progress against targets.
• Quality Assurance: Ensure zero rework is needed by adhering to established scanning protocols and customer specifications.
• Scanner Management: Set and adjust scanner parameters for each project. Perform daily maintenance and routine cleaning of scanning equipment to uphold image quality.
• Archiving Preparation: Prepare and manage boxes for archiving in accordance with company procedures and requirements.
• Reporting: Contribute to reports that track project progress and outcomes, providing insights and recommendations where applicable.
• Work Environment: Maintain outstanding visual management of the work area, ensuring cleanliness and organization meet company housekeeping standards.
• Health & Safety: Ensure personal health and safety during the handling and transportation of boxes weighing 15-20 pounds.

Requirements

Qualifications:

• High school diploma or equivalent; additional qualifications in information management or a related field are a plus.
• Experience in document scanning, archiving, or records management is preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficient in using scanning equipment and basic office software.

Desired experience

Required:

• Minimum of a year’s records management administration experience
• Proficient at Microsoft suite [ Excel and Word] /Adobe Acrobat Professional software proficiency.
• Good verbal and written communication skills
• Ability to lift and move archive boxes with reasonable frequency.

Desirable:

• Experience within aviation industry
• Desired experience & knowledge of handling the aircraft maintenance documents/records.
• Added advantage of having experience in conversion of physical documents into digital records.
• Prefer to have knowledge of Scanning software’s (Capture Perfect, capture one pro etc.) to accomplish job duties.
• Added advantage of having experience in scanning record.