Job Description
• Resolves telephone messages and delivers information and facts/ recommendation to users. |
• inspects mail, fax and email to deliver client services. |
• Operates computer/on-line regulations for the main objective of answering to consumer questions.. |
• Conveys with consumer on the telephone or via written communication to solve problems. |
• Resolves consumer difficulties on the 1st call/contact whenever possible without having to transfer caller. |
Specialization:
Tech & Helpdesk Support
Role:
Customer Service – General
Industry:
Call Center / BPO
Tech & Helpdesk Support
Role:
Customer Service – General
Industry:
Call Center / BPO
