Company Profile: This company offers different solutions for their clients such as Financial services, healthcare, customer service, and other services
Position: French Customer Service Associate
Industry: BPO Company
Location: Pasay City
Salary: PHP 70,000 – PHP 75,000
Work set-up: Temporary work from home
• Open for Native national with Resident Visa
• Preferably with 1 year experience in BPO
• Experience working with email, chat & voice support is a big advantage
• Preferably with experience in collections or customer service support in the US medical billing industry.
• Excellent English and French oral and written comprehension skills
• Carry out issue root cause analysis and resolution in a timely and effective manner.
• Address and resolve League’s application issues.
• Engage with and resolve customer issues, requests and benefits claims
• Engages in both inbound and outbound voice and chat
• Assisting pharmacy services staff members with answering phones, triaging calls, filing and other administrative support activities.
• Ensure patient forms contain all necessary billing information
• Resume Screening
• Initial Interview
• Language Assessment
• Ops Interview
• Client Interview
• Job offer
HOW TO APPLY:
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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Look for: Ms. Hera
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