Virtual Assistant (Spanish Speaking Agent)
1 month ago
Clark Outsourcing is hiring a
Posted 1 month ago
50,000 -
per Month
Apply before June 11, 2022

About the job Virtual Assistant (Spanish Speaking Agent)

Position Title: Virtual Assistant (Spanish Speaking Agent)

Classification: Associate

Salary: 50,000-65,000 a month

Reports To: Accounts Manager, Client

Primary Relationships: Client Team

Date: April 2022

Schedule: USA Business Hours


Promptly answer telephone calls in a courteous manner, screen calls, and record messages for physicians and other personnel.

● Schedule patient appointments and procedures in accordance with establish protocols.

● Obtain accurate information from patients and ensure that all  registration forms are complete.

● Collect patient and insurance payments and reconcile charges daily.

● Process insurance information for the practice’s billing company in a timely manner.

● Provide information to patients regarding unpaid balances.

● File records in the appropriate sections of patient charts and keeps patient charts in the proper order.

● Prepare patient charts in advance and file patient charts when complete.

● Transcribe letters and create forms as needed.

● Copy patient information and forward it to the requesting party after  receiving appropriate consent to release medical records.

● Maintain the confidentiality of files and records .

● Maintain the organization and efficiency work duties.

● Maintain patient confidentiality.

● Perform other related duties as directed or assigned.


Knowledge of the practice’s policies and procedures.

● Knowledge of medical terminology and insurance practices.

● Knowledge of grammar, spelling, and punctuation for effective   communication.

● Knowledge of computer programs and applications.

● Skill in using office equipment and in handling paperwork and filing adequately.

● Skill in handling incoming phone calls and triaging appropriately.

● Skill in written and verbal communication.

● Skill in gathering, interpreting, and reporting insurance information.

● Ability to work effectively as a team member with physicians and other staff.Ability to sort and file materials correctly by alphabetic or numeric systems.

● Ability to interpret and understand insurance benefits and reimbursement.

● Ability to flexibly respond to changing demands.

● Ability to organize and prioritize tasks effectively.

● Ability to communicate clearly.

● Ability to work with little supervision.

● Ability to establish and maintain effective working relationships with patients, employees, and the public.

How do you apply?

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Clark Outsourcing

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Virtual Assistant( Spanish Speaking)

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