Virtual Assistant( Spanish Speaking)
1 month ago
Apply before June 10, 2022

Position Title: Virtual Assistant (Spanish Speaking Agent)

Classification: Associate

Salary: 50,000-65,000 a month

Reports To: Accounts Manager, Client

Primary Relationships: Client Team

Date: April 2022

Schedule: USA Business Hours


● Promptly answer telephone calls in a courteous manner, screen calls, and record messages for physicians and other personnel.

● Schedule patient appointments and procedures in accordance with establish protocols.

● Obtain accurate information from patients and ensure that all  registration forms are complete.

● Collect patient and insurance payments and reconcile charges daily.

● Process insurance information for the practice’s billing company in a timely manner.

● Provide information to patients regarding unpaid balances.

● File records in the appropriate sections of patient charts and keeps patient charts in the proper order.

● Prepare patient charts in advance and file patient charts when complete.

● Transcribe letters and create forms as needed.

● Copy patient information and forward it to the requesting party after  receiving appropriate consent to release medical records.

● Maintain the confidentiality of files and records .

● Maintain the organization and efficiency work duties.

● Maintain patient confidentiality.

● Perform other related duties as directed or assigned.


● Knowledge of the practice’s policies and procedures.

● Knowledge of medical terminology and insurance practices.

● Knowledge of grammar, spelling, and punctuation for effective   communication.

● Knowledge of computer programs and applications.

● Skill in using office equipment and in handling paperwork and filing adequately.

● Skill in handling incoming phone calls and triaging appropriately.

● Skill in written and verbal communication.

● Skill in gathering, interpreting, and reporting insurance information.

● Ability to work effectively as a team member with physicians and other staff.Ability to sort and file materials correctly by alphabetic or numeric systems.

● Ability to interpret and understand insurance benefits and reimbursement.

● Ability to flexibly respond to changing demands.

● Ability to organize and prioritize tasks effectively.

● Ability to communicate clearly.

● Ability to work with little supervision.

● Ability to establish and maintain effective working relationships with patients, employees, and the public.

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

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Clark Outsourcing

2 WFH job/s active

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