Systems Admin (Hotel / Restaurant / Mall experience)
Jobs and Careers at Cobden & Carter International

Systems Admin (Hotel / Restaurant / Mall experience)

Cobden & Carter International
Local
1 month ago
Local
Apply before October 13, 2022

Job Description

QUALIFICATIONS:

  • Bachelor’s Degree in Information Technology
  • 2-3 yrs. experience in the IT field
  • Must have experience in Hotel / Restaurants / Mall as an IT specialist
  • Must have experience in PC Networking
  • Experience working in an end-user desktop support role or computer operations environment required
  • Has knowledge with Linux OS is an advantage
  • Remote Desktop support
  • TCP/IP, DNS and DHCP
  • ERP or hospitality background is a plus

Key Responsibilities:

  • Provide exceptional customer service in person, via phone and email as appropriate
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Assist in product demo during sales presentation
  • 24/7 on call support
  • Product training and implementation
  • Participate during installation of system which may require setting up of networks, printers and products equipment
  • Perform analysis and determine client problems, and document these issues
  • Provide solutions for network and system related issues, and to provide detailed documentation along with it
  • Assist customers for the purpose of improving processes related to system issues
  • Maintain error logs in coordination with IT departments, and to maintain resolution reports, too
  • Offer recommendations — based on various metrics — on how to improve the support process in its entirety
  • Test system updates

Hybrid Set-up

Location: Makati

How do you apply?

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