CLOUD DESKTOP SUPPORT | AZURE | REMOTE
Jobs and Careers at Computer Professionals Inc.

CLOUD DESKTOP SUPPORT | AZURE | REMOTE

Computer Professionals Inc.
Local
1 month ago
Local
Jobs and Careers at Computer Professionals Inc.
Computer Professionals Inc. is hiring a
Posted 1 month ago
Apply before October 13, 2022

Job Description

Job Responsibilities:

  • Initial assessment of tickets and incidents including the update of details of the tickets in the ticketing tool
  • Ensure completeness of the information (i.e. description of issues, screenshots, etc.) when issues are logged in order to facilitate investigation and resolution of concerns
  • Investigate and assess reported problems
  • Log and monitor the status of tickets
  • Contribute to Incident Root Cause Analysis (RCA)
  • Incident Management including proactive Incident Resolution

Job Qualifications:

  • Years of experience requirements:
  • Junior-level – 1+ years of cloud desktop support experience
  • Mid-level – 3+ years of cloud desktop support experience
  • Senior-level – 6+ years of cloud desktop support experience
  • Azure support experience
  • Good oral and written communication skills
  • Good analysis and problem-solving skills
  • Customer service-oriented

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

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