Be part of a passionate team and create opportunities!

CUSTOMER SERVICE REPRESENTATIVE

Job Description:

☑️ Outbound calls for surveys, lead generation, event invitation and/or sales

☑️ Inbound calls to resolve customer queries or close lead/sales

☑️ Data entry to update customer relationship management (CRM) software

☑️ Respond to emails

☑️ Create reports using Microsoft Office and Google Drive

☑️ Meet service level agreements set forth

☑️ Perform other duties as assigned

Qualifications:

☑️ Excellent English communication skills

☑️ Typing Speed: at least 40WPM

☑️ Ability to work under pressure

☑️ Ability to multitask, prioritize and manage time efficiently

☑️ Customer orientation and ability to adapt and respond to different types of personalities

☑️ Intelligent

Equipment:

📌 Hardware: Laptop/Desktop

📌 Headset: an A4tech or Jabra computer headset with noise-cancelling feature

📌 Connectivity:  Minimum of 10 Mbps

📌 Software:   Microsoft Office & PDF reader, Anydesk, Gdrive, Skype 

So, why join us?

|| Permanent work-from-home

|| Full Time and Long Term Employment

|| Basic Salary + Government Mandated Benefits

|| Internet allowance, Bonuses and other incentives

|| Salary will be based on: Skills, Attitude, Performance, Attendance

|| US and Canadian clients

|| Shift: Graveyard Monday to Friday

|| Training: less than a month

WE LOOK FORWARD TO MEETING YOU!