• Works with clients and Business Relationship Managers to understand the objective of the request and the project scope.
• Defines in coordination with client and business system policy developers the detailed system requirements of the project.
• Collaborates with developers to confirm feasibility of the application changes and explore other enhancement options that will best address the business need and objectives.
• Presents for business client approval the proposed solution(s).
• Documents the system requirements of the project and the final functional specifications for client signoff and approval.
• Prepares documentation of changes to the requested enhancements.
• Helps in the definition of the business requirements in the statement of work for projects involving vendors.