Sevice Desk for BGC and Alabang
Jobs and Careers at INFOSYS BPM LIMITED Philippine Branch

Sevice Desk for BGC and Alabang

INFOSYS BPM LIMITED Philippine Branch
Local
2 weeks ago
Local
Jobs and Careers at INFOSYS BPM LIMITED Philippine Branch
INFOSYS BPM LIMITED Philippine Branch is hiring a
Posted 2 weeks ago
Apply before August 15, 2022

Job Description

Key Responsibilities:

  • Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
  • Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
  • Escalates complex problems to higher level within organization.

Key Requirements:

  • At-least 1 year complete or graduate of any field.
  • Must have at least 18 months BPO experience in doing technical support or service desk.
  • Working knowledge on Windows, Mac, ITSM, Network, Application and Infrastructure.
  • Experience on Ticket Analysis and understanding issue trends.• Excellent interpersonal, communication and analytical skills.
  • Ability to multi-task in a fast pace environment and must be willing to work onsite.

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

No Sign up Required :)

Jobs and Careers at INFOSYS BPM LIMITED Philippine Branch
INFOSYS BPM LIMITED Philippine Branch

8 WFH job/s active

Other WFH jobs at INFOSYS BPM LIMITED Philippine Branch

TSR / Service Desk / Helpdesk for BGC and Alabang sites

2 days ago

Service Desk / Helpdesk | with 18mos Experience | BGC and Alabang

2 days ago

Records To Reports (RTR) – Process Specialist | Alabang Site (PH)

2 weeks ago

Full-Time Opportunity With Infosys | Training and Content Assistant Manager | TAGUIG (PH)

2 weeks ago

TSR / Service Desk – Work in the Office | BGC / Alabang

3 weeks ago

Browse WFH Categories

Find the jobs that matter to you

Search

Search

Search

Search

Job Category

Job Category

Job Type

Job Type

Job Level

Job Level

Sort

Sort
Send this to a friend