Company Profile: A contact center providing multilingual customer service to clients located in South Korea and USA. This BPO has been serving several clients including THE ICONIC BRAND for streetwear. The company is supporting the fans and customers of this leading luxury street wear brand known to be expensive and luxurious, many of its buyers are coming from different countries.
Position: Korean Online Shopping Customer Support
Industry: E-commerce
Location: Around Metro Manila
Earned Php 100,000
Shifting Schedule
Temporary Work from Home
Job Duties:
- Assist in customer’s inquiry in online shopping
- Answer questions about payment modes and return policy in damaged items
- Discuss how to know if the item has been shipped use of promo code and free shipping
- Explain the availability of sizes and colours
Recruitment Process:
- Initial Screening with HR Interview
- Native Language Interview
- Ops discussion
- Operations team Interview
- Job Offer
Qualification:
- Korean National that has a permanent visa | Filipino
- Can read, speak and write Korean language
- Conversational English
- Customer Service is an advantage preferably in shopping account
- Can start as soon as possible
- Graduates and undergraduates of any course
