Mandarin-Cantonese Client Service Representative (Work from home)
Local
1 month ago
J-K Network Manpower Services is hiring a
Posted 1 month ago
80,000 -
90,000
PHP
per Month
Apply before June 10, 2022

Company Profile:

One of the biggest multinational provider of headlines regarding business markets that classify in 3 units: Financial and Risk, Legal and Accounting.

Position: Mandarin-Cantonese Client Service Representative

Location: Taguig City

Salary: Php 80,000-Php 90,000

Schedule: Dayshift schedule but must be open to a shifting schedule

Benefits: HMO (2 free dependents), Life insurance, Clothing, Medical, Optical and Dental allowance Annual Reimbursement, Retirement Plan Benefits, Travel Insurance, Appraisal and Merit increase 

Industry: Shared Services

Working Set-up: Temporary Work From Home and provided work equipments + wifi allowance

Job Responsibilities:

  • Respond to customer inquiries via phone, email and chat, etc.
  • May assist field representatives in account maintenance.
  • May include some order processing duties.
  • Learn and become a solution expert, in demonstrating our technology solutions
  • Help increase response rates across Financial, AR/AP and Legal products via phone calls and emails
  • Work with other Confirmation teams and global office locations to share, quantify and scale best practices
  • Additional responsibilities will evolve based on the changing needs of our clients and industry.
  • Work with audit firms to expand Confirmation usage

Qualifications:

  • Ability to speak, read and write in Mandarin, Cantonese a plus
  • Preferably with Software as a Service technology experience and knowledge.
  • Preferably 1 + years of customer support and/or sales experience.
  • Preferably Financial Industry (Accounting, Banking) background.
  • Knowledge or expertise in Salesforce.com, Excel, SCRUM is a plus
  • A positive attitude and the ability to embrace change are keys to success

Recruitment Process:

  • Initial Interview
  • English Proficiency
  • Hiring Manager’s Interview
  • Mandarin / Cantonese proficiency Assessment (Written and Speaking)
  • Job Offer

How do you apply?

To learn more and apply, visit us at: https://ph.jora.com/job/Mandarin-cantonese-Client-Service-Representative-e1386c62e87eefc249ae5f86fae2afaa?from_url=https%3A%2F%2Fph.jora.com%2Fj%3Fa%3D7d%26l%3D%26p%3D2%26q%3Dcustomer%2Bsupport%2Bwork%2Bfrom%2Bhome%26sp%3Dfacet_quick_apply%26surl%3D0%26tk%3Dx3Js3j7pgvqPY0OYqAJC-xxvk8ONKpx_hs9xY_7gW&sl=&sol_srt=d8043c62-a38f-4c32-a49d-40a3c6cb0f67&sp=serp&sponsored=false&sq=customer+support+work+from+home&sr=13&tk=x3Js3j7pgvqPY0OYqAJC-A8a5xknJoZ1xyhqF2t0z or click the Apply Now Button below.

No Sign up Required :)

J-K Network Manpower Services

39 WFH job/s active

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