Company Profile: A multinational BPO company provides customer service support for the clients located in the US.

Position: Mandarin Client Relations Specialist

Location: Ortigas, Pasig City

Schedule: Shifting Schedule

Work Set-Up: Work From Home or Work On site

Industry: BPO Company

Salary: P85,000 – P110,000

Benefits:

• Attendance Bonus
• HMO upon regularization
• Life insurance coverage of 300K upon regularization
• 15 PTO credits, 10 unused PTO credits convertible to cash after the end of year
• Government Mandated Benefits
• Housing Allowance

Responsibilities:

• Responsible in taking the orders of American customer via call
• Interpret the orders to Chinese high-end restaurant in the USA
• List and collect orders from American who want to eat authentic Chinese dishes
• Ensure to provide Customer satisfaction, retention and giving excellent service

• Bachelor Degree of any courses and open for Undergraduate
• Can speak, read and type Mandarin Language
• Work experience in Mandarin Customer Service is an advantage but not required
• With 6 months -1 year experience in CSR
• Willing to work in Pasig
• Willing to work on a Shifting Schedule