Portuguese Service Desk Analyst (Free VISA Processing)
Local
1 month ago
J-K Network Manpower Services is hiring a
Posted 1 month ago
Apply before June 10, 2022

Company Profile: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position: Portuguese Service Desk Analyst

Industry: BPO Company

Location: Metro Manila

Salary: Negotiable

Schedule: Shifting Schedule

Work Set-up: Temporary Work from Home setup

Benefits:

  • Sick Leave
  • Vacation Leave
  • Free Visa Processing
  • Healthcare Insurance (HMO) & Life Insurance coverage from Day 1 of Employment
  • Allowances
  • Night Differential
  • Retirement Plan
  • 13th Month Pay
  • Government mandated Benefits
  • Temporary work from home setup

Responsibilities:

  • Answer phone calls from Portuguese speaking customer
  • Ensure quality of customer service compliance
  • Handle and solve technical issues for hardware/software problem of computer, mobile, tablet, and router
  • Provide coaching to members for a product, system, and processes knowledge

Requirements:

  • Filipino fluent in Portuguese and English
  • Open for native Portuguese speakers
  • Preferably Bachelor Degree holder of any course
  • Fluent in both Portuguese and English
  • At least 1 year of experience in Customer Service or Technical Support
  • Preferably with knowledge in PHP, Java, .Net and other Programming Languages
  • Amenable to work in shifting schedule
  • Willing to work in any of the following: Taguig, Mandaluyong, Makati, and Quezon City

Recruitment Process:

  • Resume screening
  • HR interview
  • Online Assessment
  • Portuguese language assessment
  • Project Manager’s Interview
  • Final Interview
  • Job Offer

How do you apply?

To learn more and apply, visit us at: https://ph.jora.com/job/Portuguese-Service-Desk-Analyst-7a9243e278cec8a711a978ecec0b2bf3?from_url=https%3A%2F%2Fph.jora.com%2Fj%3Fa%3D7d%26l%3D%26p%3D2%26q%3Dcustomer%2Bsupport%2Bwork%2Bfrom%2Bhome%26sp%3Dfacet_quick_apply%26surl%3D0%26tk%3Dx3Js3j7pgvqPY0OYqAJC-xxvk8ONKpx_hs9xY_7gW&sl=&sol_srt=d8043c62-a38f-4c32-a49d-40a3c6cb0f67&sp=serp&sponsored=false&sq=customer+support+work+from+home&sr=17&tk=x3Js3j7pgvqPY0OYqAJC-A8a5xknJoZ1xyhqF2t0z or click the Apply Now Button below.

No Sign up Required :)

J-K Network Manpower Services

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