Job Description
- College Graduate. Any degree.
- Strong and effective written and oral communication skills combined with customer service orientation
- At least 2 yrs Collection experience
- Proficient in English (written and oral)
- Work schedule: Australian business hours (6:00AM to 3:00PM)
- Hybrid work set -up (Paranaque office)
- Can join ASAP
Essential Duties and Responsibilities:
- Prepare monthly collection list to follow up and monitor payment trends.
- Carry out collection processes for accounts receivables and overdue accounts.
- Prepare and send out the statement of accounts to the customers on the monthly basis.
- Attend to customer inquiries for any disputed/unreconciled open accounts.
- Follow up and coordinate with business partners to resolve dispute issues for any assigned accounts.
- Prepare and send past due notices and reports.