Shift Supervisor
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Job Opening

Shift Supervisor

Job Industry

Telecommunications

Job Type

Full-Time

Experience Level

Mid-Senior Level

Date Posted

2019-11-15

Job Location

Unit 1002-1003 10th floor, One West Aeropark, Clark Freeport Zone, Pampanga

Company Information

PMVA, Inc

One West Aeropark, Unit 1002, Clark Global City, Clarkfreeport Zone
Mabalacat City, Pampanga
2023
Website: http://www.pmva.com.au/

We help Property Management business owners save $100,000 per year on their fixed operating costs by reducing their back office admin and increasing their capacity to grow their rent roll while permanently systemising their business using our unique business blueprints. All PMVA staff have been personally trained by Tiffany Bowtell the Director of the Property Management Institute of Training, and she oversees all aspects of this international business, including directly supporting her clients.
Our offshore office is located in the Philippines and is managed by Tiffany’s personal team whom recruit and manage your Virtual Assistant under Tiffany’s personal direction.
Our Australian Office is Located at Suite Level 14, 167 Eagle Street Brisbane QLD 4000
Our Philippine Office is Located in One West Aeropark, Unit 1002, Clark Global City, Clarkfreeport Zone, Mabalacat, Pampanga, Philippines 2023

Job Description

Coaching, training and performance management of staff (approximately 15 in one team)
Monitoring of staff productivity including managing leave, communication and workload
Building lasting relationships with PMVA clients and support any client escalations
Facilitate and endorse staff through the placement process with a new client and/or new contract
Working knowledge of other supervisor responsibilities and greater staffing solutions to ensure best service delivery
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
Conduct catch -ups with the staff to ensure opportunities are being addressed (if needed)
Initiate/Recommend Regularisation/Annual appraisal for Staff
Lead/Attends to Monthly PMVA Success Awards/Retention Activities
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

Job Qualifications

Excellent Verbal/Written Communication
Excellent Computer Skills (Google Apps)
Preferably Graduate of any four year college degree
Demonstrates interpersonal, coaching, + supervisory skills
1 year minimum experience managing in the same capacity
Knowledge in Property Management in Australia is an advantage but not required

Number of Job Opening

1

Highest Education Attainment:

College Graduate

How to apply to this job

There are 3 ways to apply
1. Send your updated resume to ***********@pmva.com.au with the subject format of Complete Name_Position
2. Click the Apply Now button below.
3. Be a walk-in applicant.
Visit our office located at Unit 1002, One West Aeropark, Clark Global City, Clarkfield, Pampanga. Tuesday and Thursday, from 8AM to 1PM.
– Bring your updated resume, pen and a valid Government ID (Please wear smart casual attire) and look for Bianca.
How to get to our Office?
We offer FREE shuttle service from SM Clark (CILA Parking K), round the clock every 15 minutes interval. Look for the Clark Global City buses.

Contact Info

Bianca David Contact Phone : 09339868*** Contact Email :

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How do you apply?

To learn more and apply, visit us at: https://ph.jora.com/job/Shift-Supervisor-44cb84e56bc5bc5e288c3408a7c07348?from_url=https%3A%2F%2Fph.jora.com%2Fj%3Fa%3D7d%26l%3D%26p%3D2%26q%3Dvirtual%2Bassistant%26sp%3Dfacet_listed_date%26st%3Ddate%26surl%3D0%26tk%3D74vgI6RxWwMOcVkANjC5-Kkk2m2IaGt6LeZthYuxt&sl=&sol_srt=bfd17d0c-944d-4578-87c7-105d4cea7f10&sp=serp&sponsored=false&sq=virtual+assistant&sr=12&tk=74vgI6RxWwMOcVkANjC5-MxuNXouyQ8O_wXULUatk or click the Apply Now Button below.

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