Job Description
JOB OVERVIEW:
The Accounts Receivable Specialist will be responsible for the effective and efficient collection of B2B Accounts Receivable balances and the optimal investigation and resolving of issues to ensure the delivery of a high quality, customer focused service. They will also take responsibility for cash collection, creating manual invoices to the distributors and credit risk assessment ensuring the delivery of a high quality service along with ad hoc Accounts Receivable tasks in line with business needs.
DUTIES AND RESPONSIBILITIES:
- Manage accounts from the debtor’s ledger, reduce the aging by maximizing cash collection
- Contact with customers to discuss Accounts Receivable statements and to establish payment dates
- Investigate and handle disputes, offer an efficient and satisfactory reply under consideration of procedures and set guidelines
- Investigate claims using various in house and client applications and contacting relevant departments. Establish if claims are valid and take relevant action
- Analyze document and resolve queries
- Apply cash receipts as per remittance advice provided by customers
- Issue statements of accounts
- Send invoices to distributors
- Negotiate payments for invoices in dispute
- Monitor the creditworthiness of existing customers
- Create manual invoices/credit notes
- Process WHT certificates and manage WHT accrual process at month end
- Liaise with various departments to assist in resolving problem accounts
- Report issues to AR Manager in accordance with escalation policy
- Work to achieve monthly and quarterly targets, both individual and team based
- Assist with both internal and external audit requests
- Month end reporting and ad-hoc reporting as required
QUALIFICATIONS:
- Bachelor’s degree in accounting, finance, or related field
- At least 1-2 years experience in a similar role
- Accounts Receivable experience
- Data entry skills
- WHT Experience
- Strong typing, and computer skills, especially with bookkeeping software
- Excellent communication and research skills
- High level of accuracy, efficiency, and accountability
- Attention to detail
Location: Eastwood, Quezon City
Work Preference: In-center/Onsite
Shift: Monday-Friday (4pm-1am)
