E-commerce Content Control Specialist | Flexible working arrangement
Jobs and Careers at MicroSourcing

E-commerce Content Control Specialist | Flexible working arrangement

MicroSourcing
Local
2 weeks ago
Local
Apply before September 3, 2022

Job Description

MicroSourcing is looking for a Marketplace Quality Control Specialist who will be assigned to an American Product Feed Platform.

Qualifications:

  • 1-2 years of experience with Marketplaces (Amazon, eBay, Target)
  • Excel, HTML, or SQL experience
  • Excellent written and verbal communication skills
  • Ability to multitask
  • Site: Libis, Quezon City (Work at the comfort of your home!)
  • Schedule: Nightshift

Job Description

The Marketplace Quality Control Specialist will be responsible for troubleshooting and resolving existing client issues. You will be responsible for adding/excluding products, re-categorizations, order automation, import/export issues, creating dynamic solutions when appropriate, all while adhering to Feedonomics and industry best practices. You will need to identify what the issue is and create a dynamic solution that should resolve that problem in a scalable way.

Responsibilities

  • Follow best practices to ensure quality solutions are consistently delivered to our clients
  • Ability to do basic troubleshooting and get to the root cause of a problem
  • Review imports/exports and resolve outstanding errors
  • Manage client expectations, ensuring clients remain informed about the status of their request and are responded to in a timely manner
  • Document work and update open requests appropriately
  • Collaborate with the onboarding team and FeedBuild team to ensure we are aligned with client expectations
  • Prioritize tasks, including managing ticketing system queue, emails, and other responsibilities
  • Meet deadlines as set by direct managers and team leads
  • Use resources appropriately, adhering to policy and best practices
  • Update client databases to adhere to new marketplace requirements
  • Troubleshoot and resolve order automation errors
  • Identify and implement an automated and dynamic solution when possible
  • Meet client SLAs expectations
Specialization:
E-commerce

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

No Sign up Required :)

Jobs and Careers at MicroSourcing
MicroSourcing

37 WFH job/s active

Other WFH jobs at MicroSourcing

Sr. Software QA Engineer

18 hours ago

Customer Specialist | Work from Home | Email Support | Fixed Term

2 days ago

Customer Specialist | Work from Home | Email Support | Fixed Term

2 days ago

Medical Coder – Meet-and-greet in Clark Pampanga

2 days ago

Graphic Designer (MOA)

1 week ago

Browse WFH Categories

Find the jobs that matter to you

Search

Search

Search

Search

Job Category

Job Category

Job Type

Job Type

Job Level

Job Level

Sort

Sort
Send this to a friend