Mandarin Customer Service Representative (Work From Home)

Mandarin Customer Service Representative (Work From Home)

Online Gaming Company
Local
1 month ago
Local

JOB DETAILS:
COMPANY PROFILE: One of the biggest BPO Companies, that provide the most innovative tech experience from all over the world. They provide world class services and facilities

Position: Mandarin Customer Service Representative
Location: Parañaque City
Salary: Php 40,000 – Php 50,000
Schedule: Shifting Schedule
Work set-up: Work From Home

Duties and Responsibility:
• Delivering excellent customer service and managing the needs of customers through phone calls and emails.
• Logging all calls into the system
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
• Building lasting relationships with clients and other team members based on trust and reliability.

Requirements:
• Candidates must possess at least Bachelor’s/College Degree in Others or equivalent.
• At least 2 Years (s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employee specialised in Customer Service or equivalent.
• Fluency both in writing and speaking in English and Mandarin

Recruitment Process:
• Initial Interview (via Viber)
• Assessment (Typing)
• Final Interview

APPLY NOW!
For interested applicants, you may send your resume to ***************@gmail.com

For more inquiries, you may contact us through:
Email: ***************@gmail.com
Contact No: 09173163***
Skype: live:mandarinjobs
Please look for Anica

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Check out below for other openings:

Position 1: Mandarin Client Relations Specialist
Location: Ortigas, Pasig City
Industry: BPO Company
Salary: Php85,000-Php110,000
Schedule: Shifting

Position 2: Mandarin Customer Support
Location: Manila
Industry: BPO Company
Salary: Php70,000-Php 100,000
Schedule: Shifting

Position 3: Mandarin Customer Service
Location: BGC, Taguig City
Industry: BPO Company
Salary: Php80,000 Above
Schedule: Dayshift

How do you apply?

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