Call Quality Analyst | Back Support Position – Alabang Site
Jobs and Careers at Prime Manpower (A ManpowerGroup Affiliate)

Call Quality Analyst | Back Support Position – Alabang Site

Prime Manpower (A ManpowerGroup Affiliate)
Local
1 month ago
Local
Jobs and Careers at Prime Manpower (A ManpowerGroup Affiliate)
Prime Manpower (A ManpowerGroup Affiliate) is hiring a
Posted 1 month ago
Apply before October 13, 2022

Job Description

WE’RE HIRING!

ManpowerGroup Philippines is currently looking for a Call Quality Analyst for a Financial Account with the following qualifications:

  •  Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.
  • Relevant experience as Quality Analyst
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Relevant experience in monitoring, auditing agents
  • Candidate will evaluate and score said calls on a pre-approved sheet
  • Candidate will provide timely feedback two relevant stakeholders so that they can share feedback to provide adequate coaching to the agents
  • Candidate must consistently meet or exceed deadlines and objectives
  • She/ he must appropriately manage time and shows correct usage of diamond system
  • Candidate must participate in cold calibration with various partners
  • She/her must complete daily weekly monthly tasks
  •  She/he must ensure that all reporting is completed and published on time
  • Candidate must be amendable to work on-site in Northgate, Alabang.

JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:

  • Competitive Compensation Package with monthly allowance and performance incentives
  • HMO coverage from day 1 of employment
  • Life Insurance, Retirement Plan enrollment for FREE

Office Location: Northgate, Alabang

Specialization:
Manufacturing

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

No Sign up Required :)

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