Work Force Management Manager
Jobs and Careers at Prime Manpower (A ManpowerGroup Affiliate)

Work Force Management Manager

Prime Manpower (A ManpowerGroup Affiliate)
International
1 month ago
International
Jobs and Careers at Prime Manpower (A ManpowerGroup Affiliate)
Prime Manpower (A ManpowerGroup Affiliate) is hiring a
Posted 1 month ago
Apply before October 13, 2022

Job Description

Responsibilities

  • Manage 350+ FTEs across different line of businesses  
  • Manage a team of 2-3 supervisors  
  • Monitors and manages activities to support service level agreements for Genpact Philippines  
  • Maintains daily connect with clients and stakeholders  
  • Conducts root cause analysis of SLA deviations, action plan development and resolution  
  • Administers entitlement planning and scheduling  
  • Produces and analyzes daily efficiency reports  
  • Publish reports required by stakeholders  
  • Attends centralized or site management meeting, as required  
  • Supports process improvements, Lean/Six Sigma projects  
  • Other assigned tasks as required by the business  
  • Forecast required Head Count for incoming business (Staffing requirement and forecasting)  

Qualifications we seek in you!  

Minimum qualifications 

  • College Graduate / with equivalent experience  
  • 3-4 years experience as WFM Supervisor  
  • Excellent comm. skills – Verbal & Written  
  • Good Excel/Presentation skills  
  • Good people connect with outstanding PR skills  

Preferred qualifications  

  • Relevant years of experiences as RTA Manager  
  • Understanding on sourcing & market / competition  
  • Eye for detail and quick response time  
  • Ability to drive compliance & process adherence  
Specialization:
Other Engineering

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

No Sign up Required :)

Other WFH jobs at Prime Manpower (A ManpowerGroup Affiliate)

Training/Call Quality Manager

4 weeks ago

Call Quality Analyst | Back Support Position – Alabang Site

1 month ago

Finance Quality Analyst

2 months ago

E-Learning Specialist

2 months ago

E-Learning Specialist

2 months ago

Browse WFH Categories

Find the jobs that matter to you

Search

Search

Search

Search

Job Category

Job Category

Job Type

Job Type

Job Level

Job Level

Sort

Sort