TSA Group

QLD Telstra Inbound Service

TSA Group
International
May 16, 2021
TSA Group

QLD Telstra Inbound Service

TSA Group
International
May 16, 2021

Company Description

TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country’s largest brands from across eight call centres in Australia and internationally.

 We can’t wait for you to join the TSA Team! 

Job Description

As Australians, we are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.

What will you do?

  • Answer Inbound Calls
  • Represent, promote and sell Telstra’s suite of products and services to both new and existing customers;
  • Engage customers to build rapport and discover their lifestyle needs;
  • Offer personalised value-based solutions that will WOW your customers.

Why work for TSA?

  • Retention Bonus each year!
  • Earn incentives – simple structure to understand, achieve and earn $;
  • Earn while you learn – we put all of our TSA employees through a qualification in Business
  • Comprehensive training, with ongoing coaching and development;
  • Career progression – opportunities to take your skills into leadership and corporate roles

What makes you a great TSA Team Member

  • Can-do positive attitude always ready to try new things and roll with the punches.
  • Can remain friendly and calm under pressure.
  • Ability to learn fast and recover quickly from setbacks.
  • Great with technology and system navigation.

What do we need as a commitment from you?

  • Ability to work full time – 38 hours a week on a rotating roster between 7:30 AM – 7:00 PM Monday – Friday
  • Flexibility to work through the Christmas period – you will get paid leave on the national public holidays 
  • Must have current Australian working rights

If this sounds like you we’d love to hear from you! Submit your resume today to start your new career at TSA.

Additional information:

At TSA, the health, safety and well-being of our team is our number one priority! In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more. We take our responsibility to protect the health and well-being of our team and our community very seriously.

Check out our social media pages:

  • Website: https://tsagroup.com.au/
  • Instagram: tsa_group_
  • LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

All candidates will be required to complete a National Police Check 

Company Description

TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country’s largest brands from across eight call centres in Australia and internationally.

 We can’t wait for you to join the TSA Team! 

Job Description

As Australians, we are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.

What will you do?

  • Answer Inbound Calls
  • Represent, promote and sell Telstra’s suite of products and services to both new and existing customers;
  • Engage customers to build rapport and discover their lifestyle needs;
  • Offer personalised value-based solutions that will WOW your customers.

Why work for TSA?

  • Retention Bonus each year!
  • Earn incentives – simple structure to understand, achieve and earn $;
  • Earn while you learn – we put all of our TSA employees through a qualification in Business
  • Comprehensive training, with ongoing coaching and development;
  • Career progression – opportunities to take your skills into leadership and corporate roles

What makes you a great TSA Team Member

  • Can-do positive attitude always ready to try new things and roll with the punches.
  • Can remain friendly and calm under pressure.
  • Ability to learn fast and recover quickly from setbacks.
  • Great with technology and system navigation.

What do we need as a commitment from you?

  • Ability to work full time – 38 hours a week on a rotating roster between 7:30 AM – 7:00 PM Monday – Friday
  • Flexibility to work through the Christmas period – you will get paid leave on the national public holidays 
  • Must have current Australian working rights

If this sounds like you we’d love to hear from you! Submit your resume today to start your new career at TSA.

Additional information:

At TSA, the health, safety and well-being of our team is our number one priority! In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more. We take our responsibility to protect the health and well-being of our team and our community very seriously.

Check out our social media pages:

  • Website: https://tsagroup.com.au/
  • Instagram: tsa_group_
  • LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

All candidates will be required to complete a National Police Check 

How do you apply?

To learn more and apply, visit us at: or click the Apply Now Button below.
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