TASKS:
Phone Management
- Answer the phone for incoming leads
- Call back leads who hung up or left voicemails
- Call all internet leads to convert into an appointment
Office Administration
- Word processing, spreadsheets, presentations, etc.
- Fill out buyer and/or seller lead sheet
- Skip Tracing (locate phone numbers/addresses/email for seller/buyer leads, agents, etc.)
- Build a Buyers List (research, compile, manage)
- Comparative Market Analysis (run analysis on properties with client provided software)
- Database Management (update client’s CRM and cloud based storage such as Dropbox or Google drive etc.)
- Calendar Management
- Document Management (compile contracts, signatures, etc.)
- Manage mailing lists (peers, prospects, and industry professionals)
- Craigslist Posting
Basic Social Media Management and Digital Marketing
- Social Media (Twitter, Facebook, Linkedin, etc.)
- Basic Video Editing (upload to youtube, vimeo, etc.)
- Blogging (article writing, managing blogs, etc.)
- Manage Drip Campaigns for prospects and industry professionals
- Creatives (create flyers, posters, etc.)
- Website Management (content, basic layout)
- Basic SEO (pay-per-click, back linking, etc.)
QUALIFICATIONS:
- Preferably 1 year of work experience in the BPO industry handling sales, telemarketing, and customer service accounts
- Outstanding verbal and written communication skills
- Strong attention to detail
- Excellent computer skills
- Proficient in GSuite or MS Office
- Willing to be trained
- Must have a working USB type headset (wireless and mobile phone headsets are not allowed)
- At least 2 years college level
SYSTEM REQUIREMENTS:
PRIMARY
- Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
- Computer Memory/RAM: at least 8.00 GB
- Computer Operating System: at least Windows 7
- Headset: Any USB type headset with a noise-canceling feature
BACK-UP
- Computer Processor: Core i3 – 3rd gen or later (2013 or later)
- Computer Memory/RAM: at least 4.00 GB
INTERNET:
Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
RATE:
- Starting rate is $600 (USD) monthly to start
- Employment Type: Independent Contractor
REWARDS:
- Free Training
- Paid Time Offs
- HMO Coverage
- Performance-Based Increase