Success Program Specialist
Jobs and Careers at RingCentral

Success Program Specialist

RingCentral
Local
1 month ago
Local
Jobs and Careers at RingCentral
RingCentral is hiring a
Posted 1 month ago
Apply before October 14, 2022

Job Description

The RingCentral Customer Success team does more than engage with customers. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we deliver an unparalleled value proposition to customers, and we’re changing the nature of communications.  

What we’re currently looking for: 

A Success Program Specialist to support the growth and optimization of lifecycle and targeted adoption programs. Reporting to the Customer Success Program Manager for downmarket programs, you’ll connect the dots between teams in Customer Success, marketing operations, and others across the business. You will be a problem solver; optimize for efficiency in program delivery; and enjoy building and improving processes and systems with an eye for customer experience.

Key responsibilities include:

  • Drive automation and optimization efforts for adoption programs.
  • Coordinate with multiple teams and internal/external stakeholders on program timing, audience generation, and platform considerations
  • Manage task list to launch programs on time and according to specifications
  • Maintain documentation, reports, and trackers critical to pilot programs launch, maintenance, and processes
  • Assist CS Strategy & Lifecycle Experience team members with data analysis, investigations, and system maintenance

Desired qualifications:

  • 1-4 years of total work experience, with 2-3 years experience in project management
  • At least 6 months experience with Salesforce and marketing automation 
  • Excellent prioritization and coordination skills
  • Strong time management and personal management skills
  • Strong user of MS Office or Google Docs
  • Comfortable in a fast-paced, rapidly changing environment
  • Exceptional verbal and written communication skills
  • Bachelor degree required

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

  • Flexible work arrangement (Hybrid Setup)
  • Comprehensive HMO package (medical and dental)
  • Personal Time Off Leaves
  • Performance Incentive
  • Employee Assistance and Wellness Programs

To know more about the Acquire-RingCentral Manila collaboration, you may visit www.ringcentral.com.ph 

By completing your application for this role, you:

  • Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities
  • Have read and agreed to our Data Privacy Policy
Specialization:
Marketing/Business Dev

How do you apply?

To learn more and apply, visit us at link or click the Apply Now Button below.

No Sign up Required :)

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