Regional Compliance Manager
Jobs and Careers at Sitel Philippines Corporation

Regional Compliance Manager

Sitel Philippines Corporation
Local
1 month ago
Local
Jobs and Careers at Sitel Philippines Corporation
Sitel Philippines Corporation is hiring a
Posted 1 month ago
Apply before October 12, 2022

Job Description

Responsibilities:

  • This highly visible and client-facing position will be responsible for the implementation of Compliance operations within the region.
  • This position will participate in the global-level management and implementation of physical, operational and information compliance, incident management ensuring the site(s) and business units comply with company policy, client contractual and regulatory requirements.
  • The role will directly report to the Senior Global Manager, and work in close conjunction with many clients and internal company departments to coordinate the implementation of Compliance principles and values, responsible for the Compliance support of the country/facility.
  • Lead engagement in implementation of company Global Compliance Program, ensuring that recommendations are made to meet the needs of company client.
  • Provide subject matter expertise during the client lifecycle, ensuring provision of timely and accurate responses to client Compliance matters; lead regional/global client audits, buildouts, reviews client contracts, conducts client risk assessments, advocates client security measures, measures compliance with contractual obligations.
  • Review client and site process to ensure that they conform to existing policies and procedures, as well as all applicable local laws and regulations.
  • Advise the top management on business operations relating to risks and any other policy development by communicating identified gaps, violations and compromises to regional line management, internal customers, and department leadership where appropriate in a timely and concise manner.
  • Support the local implementation of Business Continuity Plans and/or Disaster Recovery Plans for the Center and
  • Accounts, according to the requirements of the business and clients.
  • Support the standardization of key processes including physical security, business continuity, crisis management plan, country risk evaluation and disaster recovery to assure consistency.
  • Conduct analysis and provide recommendations to line management for consideration on identification of needs affecting the success of company Compliance Organization strategy and objectives. Based on the analysis, advise management and country leadership on the appropriateness of developmental efforts to fulfill those needs.
  • Support Client on-site and PCI audits within the site(s), providing evidence requested on key processes.
  • Provide regular communications to company business units on best practices, internal security policy, regulatory and privacy compliance, and contractual requirements.
  • Maintain technical competence in security and auditing methods, tools, and best practices.
  • Support corporate department leadership to provide insight to current security issues and will be responsible for moderately complex research and trending to assist with analysis and ensure overall global security performance.
  • Provide administrative reporting, employee consultation and employee assessments for any assigned employees.
  • Perform any other tasks, duties, or services requested by his/her immediate superior.

Qualification:

  • Situational and client-relationship awareness.
  • Oversee audit planning, implementation and allocation to auditors assigned to multiple programs and/or locations may it be region or program specific.
  • Any Business Ad College Grad, College Grad. 
  • 2 yrs managerial role in BPO.
  • Auditing Experience
  • Any related certification(Preferred): CPA, CIA

Sitel is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.

Specialization:
Audit & Taxation

How do you apply?

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Jobs and Careers at Sitel Philippines Corporation
Sitel Philippines Corporation

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