IT- Product Specialist for Shipping Software
Local
4 weeks ago
Apply before June 20, 2022

The Role

  • In collaboration with your colleagues, you provide first and second level support for our customers.
  • In addition, you will take care of software and release testing as well as the creation of documentations.
  • You analyze requirements or reported incidents of our customers and advise them with your knowledge and implement the solution.
  • You are responsible for the user support via our ticket system and communicate via e-mail and phone.
  • Supporting quality management in the creation of internal support standards is also part of your tasks, as is the coordination of installations on customer systems.

 Your Profile

  • You have a completed a degree in the IT sector / Computer Science/ Business Informatics, or comparable skills
  • Career changers are also welcome.
  • You distinguish yourself through your customer-friendly and service-oriented approach to work.
  • You have a strong service mentality, a strong team spirit and excellent communication skills in English.
  • Ideally you have some helpdesk experience in supporting comprehensive business software solutions.
  • Experience in logistics/shipping.

Your Benefits

Currently we are working from home however when the pandemic is over and we think that it is safe to be back in the office, you’re expected to report in our Ortigas office. For your home office, you will be technically equipped with everything you need to work from home. In addition, you will receive individual introductory training and have the opportunity to regularly improve your skills and acquire new ones.

We place great importance on our employees. Especially in the current situation of the pandemic, it is particularly important to us to be close to our employees, recognize their needs and wishes and support them where we can.

Cast off for your career

You would like to come on board? Then we look forward to receiving your application including your CV, certificates/diplomas, salary expectations and earliest starting date by e-mail.

Place of work: Ortigas Center, Pasig City

Start:                  asap

How do you apply?

To learn more and apply, visit us at: https://ph.jora.com/job/Product-Specialist-03693520ac13814c2b386640398147c6?from_url=https%3A%2F%2Fph.jora.com%2Fj%3Fa%3D7d%26l%3D%26p%3D3%26q%3Dcustomer%2Bsupport%2Bwork%2Bfrom%2Bhome%26sp%3Dfacet_quick_apply%26surl%3D0%26tk%3DRDe8KEhqMKsyariMCpEx-qbuPLdKC5pIX0tscZcHk&sl=&sol_srt=6eb8d44f-7035-41a2-926a-ce87cc25cd38&sp=serp&sponsored=false&sq=customer+support+work+from+home&sr=29&tk=RDe8KEhqMKsyariMCpEx-23l5HwF5KmF26q1N4JpD or click the Apply Now Button below.

No Sign up Required :)

SOFTSHIP INC.

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