Job Description
Work with our MSP partners that provide a whole variety of IT Services. As our Level 2 IT Support Engineer, your skills in Desktop Support, Server Management and Customer Management will be a great value as you work together with our lively and goal-driven team.
YOU DESERVE THE BEST – Enjoy these Perks
- Day 1 HMO for employees
- Continuous career development and certifications
- Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)
- Mental health consultations
- Access to Medical Team on Day 1
- Life insurance
- Paid-time offs
- Annual Appraisal based on merits
- Free Daily Meals
- Employee referral programs
- Regular awards and recognitions
- Employee Savings Program
This is where you’ll shine:
- Monitoring and Management of System Alerts
- Ticket resolutions and Management
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
What you’ll bring in:
- Excellent communication skills – good interpersonal and influencing skills.
- Sound problem-solving and decision-making skills.
- Expertise in Active Directory Administrations, Microsoft O365, BrightGauge, ITGlue, and/or AutoTask/Connectwise, Fortinet Firewalls, Microsoft Windows Server Administrations
- Willing to work on a day or night shift
In here, your career is our success story. Apply now and make the most of our 100% virtual recruitment process.
