Technical Services and Operations Manager
Jobs and Careers at Transnational Diversified Group

Technical Services and Operations Manager

Transnational Diversified Group
Local
1 week ago
Local
Jobs and Careers at Transnational Diversified Group
Transnational Diversified Group is hiring a
Posted 1 week ago
Apply before August 17, 2022

Job Description

Summary:

The Technical Services and Operations Manager shall be primarily responsible in providing strategic and operational leadership and management in the processes, systems and activities in his/her assigned functions. He/she shall oversee the planning, implementation and control of all Technical Services and Operations-related processes, transactions and activities in order to support the overall business goals of the Company.

Job Description:

  • Provides overall technical support to dealers across the network using available technology specific to the brand
  • Performs close coordination with WMAP and WMI to ensure that technical issues and solutions are provided in a timely manner
  • Handles deployment of technical specialists in the field, when necessary
  • Ensures the implementation of technical service bulletins
  • Assists in the identification of suitable or needed tools and training
  • Implements and monitors Product Compliance in coordination/collaboration with Sales/Product Management teams. Provides analysis on product quality and claims
  • Provides comprehensive service information and literature to the dealer network and ensures compliance
  • Defines/Identifies after-sales processes and standards, as well as repair, maintenance and warranty processes
  • Manages the development and implementation of the Dealer Workshop Organization/Standards/Methods.
Specialization:
Retail Sales

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Jobs and Careers at Transnational Diversified Group
Transnational Diversified Group

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