UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365-based cloud solutions. We are seeking a Senior Project Operations Coordinator. Note that this is a mid-level position with an expectation of someone having about 3 years of work experience and the compensation is commensurate with that experience level. This is a full-time work-from-home position.
(a) Provide project management for Microsoft Dynamics 365 ERP, HR, and Customer Engagement applications (“D365”) of 1-2 projects simultaneously projects across all phases including analysis, design, build, test, train, cutover, operations, and support.
(b) Manage a project team of between 1-3 D365 functional consultants and developers including providing them day to day guidance.
(c) Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement as necessary.
(d) Draft weekly the project status reports outlining the progress of current projects, milestones and activities completed in the prior week, planned but not completed and milestones and activities planned for the current week and distribute internally and to the client.
(e) Do Project Planning including creating a baseline project plan and updating the plan on a weekly basis. Ensure the project is delivered on time and within budget
(f) Do Project Planning including creating a baseline project plan and updating the plan on a weekly basis. Ensure the project is delivered on time and within budget and where that is not possible provide early indicators to the management of delays or budget overruns.
(g) Create a draft Steering committee deck listing down accomplishments, project status overview, budget to cost, key action items, and help requested. Distribute the Steering committee deck internally at least 3 working days prior to the Steering Committee meeting with the customer. Work with Solution lead to deliver a compelling presentation at the Steering Committee meetings.
(h) Ensure requirements are captured in Business Scenario Documents/ Functional Requirements Documents / User Stories per the requirements of the project and onto Azure DevOps.
(i) Work with the solution lead to drive successful Conference Room Pilots to showcase the D365 solution to clients.
(j) Review design documents for customizations, reports for D365, data mapping, and integration mapping written by other team members. Ensure the design documents capture boundary conditions and include comprehensive test scenarios.
(k) Ensure a high-quality solution by providing leadership for testing including functional testing, integration testing, and automated testing using appropriate tools such as the Regression Suite Automation Tool or other relevant tools
(l) Prepare a cutover checklist, ensure there is a mock cutover and get buy-in on the cutover plan from internal stakeholders and customers.
(m) Lead pre-go live cutover and post-go live support to clients and manage any issues including escalating to Microsoft for support.
(n) Write 1 D365 ERP functional blog article per year on the Unify Dots blog.
- Bachelor’s Degree
- Working Knowledge of Microsoft Office especially PowerPoint Excel
- At least 2.5 years of work experience in doing Project Management work on ERP projects
- Communication: Good verbal and written English-language communication skills
- Sharp analytical skills
- Knowledge of calendar management in Outlook
- Market competitive compensation.
- HMO for Team member + Spouse + Children OR Team member + Parents.
- Internet/ Data Plan Reimbursement
- People before Profit Culture that values team members over financial numbers.