Operations Lead / Assistant Manager (Healthcare)
Jobs and Careers at UST

Operations Lead / Assistant Manager (Healthcare)

UST
Local
1 month ago
Local
Apply before October 10, 2022

Job Description

Responsibilities:

  • Manage day-to-day operations including service level management of queues, productivity of team members and the quality of service
  • Build reports on key performance and share actionable insights for continuous improvement, collating feedback from team members
  • Effectively communicate to all external client stakeholders on a regular basis.
  • Responsible for preparing and presenting business reviews to the client on a weekly, monthly, quarterly and adhoc basis
  • Coordinate with Client Director and Onshore Account Manager for high-risk situations to provide best solution

Requirements:

  • Bachelor’s/College Degree
  • 5 years and up experience in Revenue Cycle Management Operations, Call Center Management and Vendor Management
  • Excellent goal tracking and report writing
  • Excellent communication and leadership skills
  • Preferably can start ASAP
  • Willing to work onsite and WFH

How do you apply?

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