Job Description
BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia’s number 1 pharmacy retail brand
Best Companies to work for by HR Asia
ROLE PURPOSE:
Our Store Pharmacist is responsible for the supervision of pharmacy operations (profitability, professional services, ROS and regulatory compliance). He/ She is accountable in upholding high standards of O + O Customer Service and Good Pharmacy Practice. Acts as Pharmacist-In-Charge, point of contact for regulatory matters, and responsible for the training and development of Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations in any store formats.
This role focuses on:
- • Monitoring and reviewing sales performance (health categories) and recommending action plans to deliver sales budget and pharmacy profitability.
- • Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external) and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters.
- • Performing necessary functions for all digitally enabled services.
- • Supporting immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level.
- • Supporting immediate head in monitoring and tracking of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability.
- • Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment.
- • Building network as liaison to lessors for better communication and coordination needed to support the business.
- • Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees
- Success will depend on:
- • Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability
- • Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints
- • Ability to practice ethical and legal standards of the profession
- • Ability to analyze store profitability and implement cost optimization measures to maximize productivity
- • Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency
- • Ability to benchmark retail practices and relationship building with mall partners, affiliates and professional organizations/partner schools.
- • Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation.
WHAT WE LOOK FOR:
- •Candidate must be a Licensed Pharmacist
- • Familiar with the implementation of Retail Operating Standards
- • Experience doing Sales and Customer Service functions
- • Applicants must be willing to work in Watsons Sto Tomas Davao Del Norte MIN
- • No work experience required and newly licensed Pharmacists are welcome to apply
PERKS & BENEFITS
- • Opportunities for career progression
- • Paid vacation and sick leaves
- • Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists
- • Annual Bonus
- • Gratuity Pay And Retirement Plan
- • Health Insurance
- • Sales Incentives
- • Probationary position and direct hire employment
- • Service Loyalty Award
