Deputy Training Manager – Cebu City

Deputy Training Manager – Cebu City

1 month ago
is hiring a
Posted 1 month ago

Job Description

  • Identifying and assessing future and current training needs
  • Drawing an overall or individualized training approach
  • Deploying a different variety of training methods for specified needs and outcomes
  • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
  • Conduct effective induction and orientation sessions
  • Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
  • Manage training budget
  • Provide opportunities for ongoing development
  • Resolve any specific problems and tailor training programs as necessary
  • Maintain a keen understanding of training trends, developments and best practices

Must Have

  • BPO Training and Development experience
  • Proven work experience as a training manager
  • Track record in designing and executing successful training programs
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively
  • Strong writing and record keeping ability for reports and training manuals
  • Ensuring strategic alignment of the training department with business goals
  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
  • Identifying training needs by consulting with stakeholders and using needs assessments
  • Developing and delivering training solutions that meet business needs
  • Optimizing training processes for efficiency
  • Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
  • Managing the technologies and technical personnel required to develop, manage and deliver training

Good to have

  • A Deep Knowledge of the Business
  • Behavioral Skills and Attributes
  • Assertive Communication
  • Conflict Resolution Mindset
  • Self-improvement Mindset
  • Good Stress Management/Resilience
  • Patience
  • Customer Centricity
  • Coaching and Mentoring abilities
Specialization:
Training & Dev.

How do you apply?

No Sign up Required :)

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