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This is a remote position.
Company Description
Key Responsibilities:
- Answer screen and forward incoming phone calls video calls and live chats in both Korean and English.
- Manage virtual reception area ensuring smooth communication and support for clients and visitors.
- Handle inquiries from clients and visitors providing accurate information and assistance.
- Assist with scheduling virtual appointments and managing calendars.
- Perform general administrative tasks such as data entry digital filing and document management.
- Translate documents and communications between Korean and English as needed.
- Coordinate with other departments to ensure smooth virtual office operations.
- Assist with special projects and other duties as assigned.
Requirements
- Proven experience as a receptionist administrative assistant or similar role preferably in a virtual setting.
- Fluency in both Korean and English (written and spoken).
- Excellent verbal and written communication skills.
- Proficient in MS Office (Word Excel Outlook) and virtual communication tools (e.g. Zoom Microsoft Teams).
- Strong organizational and multitasking abilities.
- Friendly and professional demeanor.
- Ability to work independently and as part of a virtual team.
- Reliable internet connection and a quiet professional workspace.
Preferred Qualifications:
- Previous experience in a bilingual receptionist role.
Benefits- Permanent Work from Home Set Up
- Paid TimeOff
Requirements: Strong command of the Spanish language. 1-2 years of proven experience in customer service with a focus on multi-channel support. Demonstrates customer orientation and excellent customer service skills. Strong organization skills, attention to detail and follow through to resolve any outstanding issues. Strong written and verbal communication skills; leads internal communications and external/client communications with detailed support and assistance.
- Paid TimeOff
- Permanent Work from Home Set Up
- Previous experience in a bilingual receptionist role.
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