Company Continuum Global Solutions is offering job opportunities for the position of Manager, Customer Care in the Mandaluyong area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Continuum Global Solutions operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Job Description
Mandaluyong, National Capital Region (NCR), PH, 155
Description:
OBJECTIVE
Responsible for teams providing support to business operations such as front end, image & data capture, and / or document / transaction content management.
ESSENTIAL FUNCTIONS
- Plans, organizes, directs, and controls operations
- Analyzes workflow and assignments to ensure operations run efficiently
- Provides direction to staff members in resolving problems which arise with internal or external customers
- Meets with customers to determine needs, solicit feedback on service levels and implement solutions to address issues
- Adapts departmental plans and priorities to address resource and operational challenges
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s Degree
6+ years of work experience
COMPETENCIES
Analytical problem solving
Ability to follow directions
Process Design
Excellent oral and written communications skills
Stakeholder Management
Project Status Reporting
People Management
Matching projects to Company priorities
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
