Probe CX is currently seeking applicants for the position of Customer Experience Executive in the Pampanga area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Job Description
MINIMUM REQUIREMENTS:
- Has strong verbal, written and comprehension skills
- Competent in use of MS products/ Google and call centre tools
- Has critical thinking skills with focus on issue resolution and customer satisfaction
- Can multitask and has high attention to details
- Is self-motivated, can work independently and contribute to cross-functional teams
- Is flexible and can quickly adjust to frequent process and information changes
- Analytical and process driven but a nimble learner with the ability to adapt quickly when circumstances require it
- Willing to work on shifting schedules
PREFERRED REQUIREMENTS:
- Experience working in a financial technology/banking account (US Region)
- Has at least 6 months voice support experience/12 months any industry experience
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly