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This is a remote position.
Job Overview:
As Virtual Assistant you will be responsible for a variety of administrative tasks to ensure smooth and efficient operations within the office. Your primary duties will include managing document storage and retrieval updating customer information and handling incoming communications. The ideal candidate will possess strong organizational skills a positive attitude and the ability to handle multiple tasks simultaneously.
As Virtual Assistant you will be responsible for a variety of administrative tasks to ensure smooth and efficient operations within the office. Your primary duties will include managing document storage and retrieval updating customer information and handling incoming communications. The ideal candidate will possess strong organizational skills a positive attitude and the ability to handle multiple tasks simultaneously.
Job Description:
- Saving attached documents from Outlook emails and placing them in ( Sharepoint) folders.
- Saving previous days files /records into (Sharepoint )
- Updating our Customer CRM ( ActiveCampaign ) with new and updated information from emails and internal systems.
- Monitoring incoming email inbox saving attached work orders to (Sharepoint) emailing job details/requests to the Scheduling team member to book in jobs.
- Adding beeping alarm reports from customers to the Beeping Alarm Excel spreadsheet
- Maintaining Beeping Alarm Excel spreadsheet as works progress.
- Closing off Beeping Alarm jobs by emailing customers advising jobs are now completed.
- Replying to Google reviews left by clients with a customized thank you for response.
- Future potential incoming sales calls so bright and positive outgoing personality would be an advantage.
Requirements
- 6 months relevant experience
- Solid hands on experience with Microsoft Products ( Outlook Calendar Excel Word and Sharepoint )
- Ability to work with multiple screens and switch applications quickly.
- Good communication skills via email and phone.
- Clear speaking voice with limited accent so easily understood by Australian people.
- Quick thinking and takes initiative to prevent problems
- Proficiency in Microsoft Office Suite and experience with SharePoint and CRM systems such as ActiveCampaign.
Benefits
Permanent Workfromhome setupCompanyprovided equipmentSecondary WiFi Modem21 Leave Credits100% conversion of UNUSED leave creditsHMO on Day 1Grab Voucher every monthBirthday GiftLoyalty GiftChristmas GiftWorkLife BalanceActive employee engagements such as Christmas Party & Team Building and virtual events such as townhall with prizes. - Solid hands on experience with Microsoft Products ( Outlook Calendar Excel Word and Sharepoint )
- Saving previous days files /records into (Sharepoint )
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