IT by Design is thrilled to announce job openings for the position of L2 Service Helpdesk in the Taguig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At IT by Design, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don’t miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with IT by Design.
Job Information
Job Description
We are seeking a proactive and skilled L2 Service Helpdesk professional to join our team.
The ideal candidate will be responsible for providing advanced level support for technical issues, troubleshooting hardware and software problems, and ensuring customer satisfaction.
Key responsibilities include:
- Resolving complex technical inquiries.
- Escalating unresolved issues to higher tiers.
- Documenting solutions and maintaining knowledge base.
Join us in delivering top-notch service and support!
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.