This job is unavailable.

Access Offshoring

LG Customer Service Specialist

Full Time

Salary: -

This is a remote position.

As a Customer Service Representative for LG Laundry Services you will be the first point of contact for our customers providing exceptional support and assistance related to our laundry products and services. Your role will involve resolving inquiries processing orders and ensuring a positive customer experience while upholding LGs commitment to quality and innovation.

Key Responsibilities:

  • Customer Support: Respond to customer inquiries via phone email and chat in a professional and timely manner.
  • Issue Resolution: Address and resolve customer complaints and issues related to LG laundry products including washers dryers and accessories.
  • Product Knowledge: Maintain an indepth understanding of LG laundry products features and services to provide accurate information and support to customers.
  • Order Processing: Assist customers with placing orders tracking shipments and processing returns or exchanges.
  • Feedback Management: Collect and document customer feedback and escalate issues to appropriate departments for resolution.
  • Documentation: Maintain accurate records of customer interactions and transactions in the CRM system.
  • Training and Development: Participate in ongoing training to stay updated on product knowledge service protocols and customer service best practices.
  • Team Collaboration: Work closely with sales technical support and other departments to ensure a seamless customer experience.

    Requirements

    Qualifications:

    • High school diploma or equivalent; associate degree preferred.
    • Previous experience in customer service preferably in the home appliances or electronics industry.
    • Strong communication skills both verbal and written.
    • Excellent problemsolving abilities and a customercentric attitude.
    • Proficiency in Microsoft Office Suite and experience with CRM software.
    • Ability to work in a fastpaced environment and handle multiple tasks simultaneously.

      Benefits

      Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more. Here are just some of our benefits:

      • Work from Home Allowance
      • HMO for you and a dependent from Day 1
      • 20 Days Annual Leave AND 5 Days Sick Leave
      • Government Benefits and 13th Month Pay
      • Computer Equipment
      • Opportunities for growth
      • Competitive Salary

        Qualifications: High school diploma or equivalent; associate degree preferred. Previous experience in customer service, preferably in the home appliances or electronics industry. Strong communication skills, both verbal and written. Excellent problem-solving abilities and a customer-centric attitude. Proficiency in Microsoft Office Suite and experience with CRM software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Could this job be the one?

Login to Apply

Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

About the company

Access Offshoring

Back

Filters

Search jobs

Search jobs

Filter by type

Filter by type

Filter by industry

Filter by industry

Job Level

Job Level

Filter by salary

Filter by salary

Filter by application

Filter by application
  • Apply via Link (10625)
  • Apply via Email (381)

Remote Jobs

Remote Jobs
  • Work From Home (24)
Show Filter Results