Top 10 Companies for Your BPO and Outsourcing Needs
Outsourcing some of your business operations offshore can help maintain production despite coronavirus. With the Philippines being one of the best outsourcing countries in the world, you can expect safe, secure, and proven-effective service from their BPO companies.
Top Outsourcing Services and Best Companies
However, with over 800 BPO companies in the Philippines, choosing one can be overwhelming for starters. So to help you decide, we’ve listed down ten services to outsource and the best BPO companies that cater to each one.
1. Call Center Services
Filipinos have been know to be hospitable and warm, proficient in English, and familiar with the Western culture for a very long time. These may be some of the reasons why companies are still going for the Philippines when it comes to call center services
Lead generation, customer support, tech support, inbound & outbound calls, telemarketing, are just some of the services they can offer. The leading companies for this field are the following:
Teletech is one of the largest BPO companies in the Philippines that specializes in customer experience. They offer numerous services for customer support, including omnichannel, contact center training, and fraud prevention.
Magellan Solutions is an outsourcing company that specializes in inbound and outbound call center services. Some of their main services include customer support, omnichannel, and multilingual support.
Global Sky is a call center company that specializes in inbound call support, outbound telemarketing, and back office support. The industries they cater to include travel, insurance, healthcare, and consumer industry.
2. Ecommerce Services
With the upgoing rise of Ecommerce business in the country, you wouldn’t be surprised to see BPO companies offering Ecommerce outsourcing. These services are usually for businesses who want to expand their reach through digital media, retail businesses, and startups.
These BPO companies are the best options to outsource work for your Ecommerce business:
With 20 years of experience, KDCI Outsourcing can handle everything Ecommerce. You can choose to hire them for a full-service Ecommerce support or try out their ala carte services so you only pay for what you need. Check out their Ecommerce outsourcing service page for more.
Microsourcing is a large outsourcing company that offers numerous services that may still fit Ecommerce businesses. While they don’t have an all-you-need Ecommerce support, they specialize in Ecommerce customer service.
Outsourced is a BPO company that specializes in offshore staffing. While they don’t have an Ecommerce team to help you, they provide services that can help you build an offshore Ecommerce staff.
3. Digital Marketing Services
Modern strategies have allowed BPO companies in the Philippines to handle marketing services even if they’re on the other side of the planet from their clients. As one of the most prominent courses in the Philippines, Marketing has become one of the most dominant fields in the business of Outsourcing, with a lot of Filipinos capable of changing your marketing strategies and brand.
Moreover, there are already quite a lot of BPO companies that offer digital marketing services in the Philippines. These companies can handle SEO, Social Media, PPC, Email, and more.
Qadra Studio is a web and design agency based in Manila, Philippines, with clients both locally and abroad. They offer a plethora of services such as SEO, Copywriting, and Digital Marketing for their clients. You can check out more from them at their website.
Propelrr is a full-service digital marketing company in the Philippines that specializes in all digital disciplines. They’ve been in service since 2008, and have been featured in numerous companies in the digital marketing industry, including HubSpot, Ahrefs, and Moz.
iManila is a BPO company that specializes in web development and digital marketing. Their main services include website and app development, hosting, technical support, and digital marketing. Find out more about their digital marketing services here.
4. Human Resource Services
The whole process of recruiting can be time consuming-screening, interviews, decisions, and onboarding. It becomes even more challenging if you’re trying to build an offshore team.
Luckily, you can hire human resource services through an outsourcing company. They can handle talent acquisition, employee management, and even payroll services. With their help, you will be able to have time and focus on growing your business.
The best outsourcing companies that provide human resource services are:
Loft is an HR services company that specializes in leasing support for startups who want an office in the Philippines. They also offer business registration services and other administrative support. Visit their website to find out more.
SuperStaff is a BPO call center company that specializes in recruitment process outsourcing. They offer Sourcing Specialist RPO and Dedicated Recruiter RPO. Learn more about their RPO process here.
SourceFit is a BPO company in the Philippines that specializes in offshore staff leasing services. They offer project- and output-based staffing, staff leasing, virtual captive, and transitional managed services.
5. IT Services
Almost all businesses today need an efficient IT infrastructure to conduct their operations and enhance their data security. Luckily, there are numerous IT outsourcing services in the Philippines that can help you from data center management to server administration.
Some of the best BPO companies for IT outsourcing services are:
eCloudvalley is an IT outsourcing company that specializes in AWS or Amazon Web Services. They offer numerous IT solutions, including DevOps, cloud management, security, and more. Find out more about their services here.
Main Source 365 Tech
Main Source 365 Tech is a full-service IT outsourcing company that specializes in business and home IT solutions. Their business IT services cover server and network monitoring and maintenance, malware and virus protection, backup and disaster recovery, and more.
If you’re looking to build an offshore IT team, Outsourced can help you fill the roles you need. They have a long list of roles they can fill, which includes game development, technical counseling, AI developer, and more. Check out their services page for more.
6. Accounting and Financial Services
Outsourced accounting services are often hired by middle and high-growth companies because of its cost-effectiveness. With business and accounting as one of the most saturated workforce in the Philippines, there will also be a lot of BPO companies offering the service.
To help you choose which company to work with, here are the three best options:
The Outsourced Accountant
The Outsourced Accountant is one of the leading providers of outsourced accounting services. They can help you with numerous accounting and finance roles, including accountants, bookkeepers, corporate secretaries, financial planning assistants, and more.
D&V is an accounting and finance firm based in the Philippines. They specialize in accounting or bookkeeping, management accounting, audit and assurance, financial planning and analysis, statutory reporting and compliance, and payroll. Check out their website for more.
If you want to build an offshore accounting and finance team, KDCI Outsourcing is the best option for you. Their strict confidence policies and high-level security software guarantee safe, secure, and private financial data. Learn more about the roles they can find here.
7. Virtual Assistant Services
Virtual assistant services have long been available for as long as outsourcing began. This service can help you with administrative tasks, organizing your schedule, and minimizing repetitive tasks, and even creating your own strategies.
However, there are numerous BPO companies in the Philippines that offer virtual assistant services, so choosing the best one can be tough. So, to help you decide, here are the three best companies you can hire:
Jobspring.ph has been one of the newcomers in virtual staffing services. It’s a platform that offers only the best virtual assistants that you can choose from, locally, in a plethora of categories such as Tech, Design, Admin, HR, Accounting, Marketing, etc. What’s more interesting is that when you use their platform, half of the price that you will be paying will be used to help Filipinos who are in need of assistance in this pandemic. You can check out more in their website.
OVA Virtual prides itself on being a female-dominated company that offers top-notch VA services. They also have three pricing options: Starter (20 Hours for $120.00/Week), Professional (30 Hours for $180.00/Week), and Executive (40 Hours for $240.00/Week).
Pepper Virtual Assistant
Pepper Virtual Assistant is a B2B BPO company in the Philippines. They’ve been in business since 2009, offering three pricing models: Executive Admin (starts at $550/month), Social Media VA (starts at $550/month), and Customer Support (starts at $750/month).
8. Creative Services
Creative services cover almost everything under graphic design services and marketing collateral production. With BPO companies, you can expect creative services like website design, logo and branding, print graphics, video post-production, and more.
These companies can handle high-volume production and fast turnaround time, which are both essential for creating creative assets. Here are the best choices for creative services outsourcing.
Not only does Qadra Studio supports your goal in Digital Marketing, but they also offer services in Graphic Design. With their main services, you can expect that the only result you will get our measurable and the best of the best amongst others. They have worked with multiple businesses already and have made their mark in the field.
7th Media Digital
7th Media Digital is a digital agency that specializes in mobile-friendly websites, graphic design, and animation. Some of their services include eLearning materials production, explainer videos, and branding.
Rocketship Designs is a creative agency in the Philippines that specializes in creating designs for marketing your business. They offer numerous services, including motion graphics, corporate branding, and PR.
9. Web Development Services
For online businesses, web development is one of the most important services they look for in BPO companies in the Philippines. Luckily, the country also has a surplus of developers, and web development is typically offered by outsourcing companies.
Here are the three best choices for web development services in the Philippines:
Another service that Qadra Studio can offer you is Web Development. Considered one of their main services, and delivered with clean and minimal designs, your customers will surely love your new web design from Qadra.
While iManila is a digital marketing agency, they also provide web development services for their clients. They offer web development, app development, and hosting solutions. Find out more about their company here.
Marvill is a web development service company that specializes in WordPress, Bootstrap, Joomla, and more. They have three pricing models: Basic Information Website (starts at PHP 85,000 or $1706.36), CRM/Web Application (starts at PHP 250,000 or $5018.72), and Ecommerce Website (starts at PHP 140,000 or $2810.48).
Outsource Operations to BPO Companies in the Philippines
With the continuously growing BPO industry in the Philippines, the country becomes one of the top choices when it comes to outsourcing. So, should you choose to outsource operations to BPO companies in the Philippines, you can expect full satisfaction and support.