What does a public relations officer do? Amidst a world where miscommunication is prominent and media is thriving, public relations officers are your key to making sure you get a message across without hurdles and hitches. Besides being the bridge between a brand and its target audience, public relations officers also serve as master planners, strategizers, and analysts, with their main goal being to know how to present their company through media platforms. They have to be equipped with the right creative, organizational, and communication skills to take on these kinds of jobs, which involve a lot of people skills, event management, and writing.
The goal of a public relations officer, in its entirety, is to communicate a brand in accordance with both their and the company’s vision. This variety of skills, furthermore, can take one into a range of possible public relations tasks, such as the following:
Strategizing publicity campaigns
No campaign can be executed without a strategy. Public relations officers like publicists are in charge of creating the game plan for the company they are working for. This kind of planning involves critical thinking, like figuring out what route you should take as a company in order to present yourselves in your desired image. It also involves a lot of creativity, since they have to make sure their plan can be easily received and can appeal to their target audience. Furthermore, all the materials you decide to source for a campaign are also rooted in this task, as you should be able to determine the partners and platforms you need to implement this plan successfully. Who is necessary to contact for this project? Where can you promote it? How will you execute each publication material? When one answers these questions, they’ll know they have a strategy slowly coming together.
Composing press releases and other written material
Press releases are brief and specific written material that aims to inform an audience about an event or circumstance. The goal of press releases, which are usually written by copywriters, is to enlighten the public on what to expect with what the brand is about to execute. Press releases can be for purposes other than events, so whether these are written to send out celebrity news or product launches, the message has to be crystal clear. Words are everything in communication-related jobs, and being skilled in that area will give you a leg up in this very critical public relations officer task.
Varying types of events help promote the causes or products of different companies. With a well-structured program, the event should successfully embody the message, branding, and values the company wants to present to the public. The public relations officer—0r the events manager, in this case—is in charge of letting the event run smoothly and securing contingency plans in case of unforeseen difficulties. Furthermore, this task also entails inviting the appropriate people within and outside of the industry who can help boost the company and its campaign. With the right connections and planning, your event can triumphantly become the talk of the town, which alone will bring attention to your brand.
Dealing with people external to the company
As mentioned, organizing events also means inviting the right people, and that’s where this task comes in. There might be a lot of press people like journalists who will want to interview the client and get more details about the event, but in the case that they wouldn’t know how to properly convey the message, it is the public relations officer’s job to be the voice of the company. These officers are usually known as spokespeople, and their job of speaking publicly at press events is a crucial duty. Their goal is to make sure the campaign is communicated to the audience and participants as loudly and clearly as possible. Besides public speaking, public relations officers also need to be able to propose partnerships to potential collaborators and clients if necessary. In this situation—and every situation, really—communication is a two-way street. Become that friendly face other professionals will want to collaborate with again. Coming up with fruitful and beneficial relations with people who can help you (and vice versa) is in itself a big contributor to being a great public relations officer.
Analyze and interpret media coverage
After everything is said and done, it’s time to determine how the audience received the campaign. Based on the existing or non-existing discourse about it on media platforms, can it be said that it was successful? How was the brand perceived by the public? This is a chance to go over the feedback from the people at the event and the promotions from your partners, and figure out what the next step is. This data will determine what possible actions can be taken to improve and further the campaign.
Becoming a public relations officer can sure be a challenge, but if you have a passion for relating with others, constructing strategic communication plans, and even analyzing what comes out of it, you might want to take a dive into this field.