Glia

About Glia

Glia’s journey began in 2011 when our founders were growth consultants for a Fortune 50 retailer. After identifying superior in-person customer service as their client’s main competitive advantage, they wondered, “How can we replicate this same, winning experience online?” And so Glia was born.

Our founders set out to build a unified platform from the ground up. The result is a visionary, AI-driven approach to customer interactions that has earned industry awards and, more importantly, glowing results from customers.

Interaction technology is our passion, but customer service is in our DNA. We go above and beyond to deliver for our clients throughout every step of the relationship—so they can do the same for their customers.

We know that great technology means little without great people to support it. That’s why the Glia team brings decades of experience from across financial services and high-growth SaaS industries. We’re proud of our diverse, growing team with their dedication and passion for engineering and supporting our ambitious vision.