About The Role

ClarkSupport Hub is expanding our PEZA-accredited operations and hiring a Night Shift BPO Team Lead to oversee 12 agents handling contact center programs. You will manage performance, coach team members, and coordinate with US clients.

Requirements

4+ years in the BPO industry with at least 1 year in leadership
Familiar with call center metrics (AHT, CSAT, QA)
Willing to work onsite in Clark (company shuttle provided)
Strong background with PEZA compliance

This listing was posted by a verified recruiter at ClarkSupport Hub. Report this listing

Night Shift Contact Center Team Lead (Clark PEZA)

About The Role

Requirements