Transaction Confirmation Officer

RESPONSIBILITIES

• Monitor and process daily transactions across various channels to identify unusual or suspicious activity.
• Perform data-driven analysis of customer behavior and transaction patterns to flag potential risks.
• Investigate escalated or flagged transactions and prepare documentation for further action.
• Interaction with clients within transaction investigation/confirmation
• Collaborate with compliance, fraud, and customer service teams to resolve transaction-related issues.
• Recommend process improvements and risk controls based on analytical findings.
• Maintain knowledge of industry best practices, regulatory requirements (e.g., AML, KYC), and company policies.
• Support internal audits and regulatory inquiries related to transaction monitoring.

REQUIREMENTS

• Investigation experience
• Analytical skills