IT Level 2 Admin

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

Requirements

• -Provide Level 2 IT support and troubleshooting for Windows workstations and servers
• -Manage Hyper-V environments, backups, and system recovery processes
• -Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
• -Administer Active Directory and Office 365 for user management and permissions
• -Oversee email security filtering to protect against phishing and spam
• -Deploy, update, and maintain antivirus software to ensure endpoint security
• -Work with Duo for multi-factor authentication and Google Workspace for team collaboration
• -Handle DNS configurations and support

Qualifications

• -Proven experience in a Level 2 IT support role or similar
• -Strong knowledge of Windows workstations, Windows Server, and Office 365
• -Hands-on experience with Hyper-V, SonicWALL, and Active Directory
• -Proficient in basic networking, email security, and DNS configurations
• -Familiarity with Google Workspace and Duo for multi-factor authentication
• -Excellent problem-solving skills, attention to detail, and communication skills

Benefits

Working Schedule

• Work full-time from 9 AM - 5 PM EST.
• Work from home

Salary USD 700Monthly

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