Administrative Assistant

Responsibilities Administrative Support • Provide day-to-day administrative assistance to the client • Manage calendar, appointments, and scheduling • Coordinate meetings and send reminders • Support inbox management and email organization • Assist with client communication and basic customer service inquiries

Skills • High attention to detail • Proactivity and ability to work independently • Strong organizational skills • Analytical thinking for reporting tasks • Communication and responsiveness • Adaptability in a growing and evolving role

CRM & Data Management • Input, update, and maintain client information in CRM (Salesforce preferred) • Clean and remove duplicate records to ensure data accuracy • Organize contact data (including sourcing additional details like client birthdays) • Maintain a clean, structured, and reliable database

Reporting & Data Analysis • Pull and compile business reports • Create basic graphs and market analysis summaries • Organize data for insights and presentations • Support decision-making through accurate reporting

Marketing & Social Media • Plan, create, and manage content for Instagram and Facebook • Execute daily posting, captions, and engagement • Monitor comments, messages, and interactions • Support marketing initiatives and outreach campaigns • Track basic performance metrics and suggest improvements.

Qualifications • At least 1 year experience as a Virtual Assistant, Administrative Assistant, or similar role • Experience with CRM systems (Salesforce preferred; Zoho or similar is acceptable) • Strong organizational and time management skills • Excellent written and verbal communication skills in English • Experience managing Instagram and Facebook business accounts • Proficiency in Microsoft Office and/or Google Workspace • Ability to multitask and prioritize effectively • Experience in real estate, title, escrow, or mortgage industry is a plus

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