OPERATIONS & CUSTOMER SERVICE OFFICER

• 📢 WE ARE HIRING: OPERATIONS & CUSTOMER SERVICE OFFICER 📢
• Magandang career opportunity para sa mga nasa logistics field! We are looking for a dynamic and organized Operations & Customer Service Officer to join our team in Makati! 🌐 ⚓ ✈️
• 📍 Location: Makati City (Office-Based) 💼 Employment Type: Full-time

🛠️ KEY RESPONSIBILITIES

• Shipment Monitoring: Coordinate, book, and track international air and sea freight shipments (import/export).
• Documentation: Prepare and process essential shipping documents, including House Bills of Lading (HBL), manifests, pre-alerts, and shipping instructions.
• Customer & Agent Relations: Serve as the main point of contact for local clients and overseas agents; provide timely tracking updates and Proof of Delivery (POD).
• Customs Coordination: Work closely with customs brokers to monitor clearance progress, verify tariff classifications, and ensure adherence to BOC/PEZA rules.
• Basic Finance: Review billing invoices from forwarding agents/brokers and prepare accurate billing for clients.

🎓 QUALIFICATIONS

• Education: Graduate of BS Customs Administration, Logistics, Supply Chain, or a related field.
• License: Being a Licensed Customs Broker (LCB) is preferred or a significant advantage!
• Experience: 1–2 years of solid experience in international freight forwarding (handling both sea and air operations).
• Technical Skills: Proficient in electronic lodgments (VASP systems), manifest systems, and MS Excel/Word.
• Core Competencies: Strong multi-tasking skills in a fast-paced environment, good understanding of customs duties/taxes, and excellent communication skills.

📩 HOW TO APPLY

• Interested applicants may send their updated resume to [email hidden — sign in] with the subject line: 👉 Application: Operations & CS Officer - [Your Name]
• Or leave a comment/send us a direct message for inquiries! 📩