About The Role

Champion the adoption of Office 365 services as appropriate for our business
Manage and monitor Office 365 services and desktop support (Laptops)
Formulate and create Office 365 SharePoint sites for domain users and external client access
Maintain a highly secure system through proper configuration and system access monitoring
Troubleshoot and resolve issues with user access to cloud services
Monitor and communicate to stakeholders or client the performance of the services.
Deliver a consistent process for incident and problem escalation along with resolution
Assist with the creation of policies around the proper use of Office 365 services and support.
Administer and support Office 365 and MS Exchange policies
Administer and support system backup and disaster recovery processes
Maintain inventory of equipment and software licenses.
Strong analytical and planning skills
Good communication and presentation skills
Excellent problem-solving skills
Progressive experience in a technical help desk or a customer service environment
Office 365 administration experience
Microsoft certifications is an advantage
Willing to be deployed in Ortigas (hybrid)

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Office 365 Administrator